Building the Foundation for Customer Satisfaction

Satori Consulting takes a leadership role in building intuitive, interactive web user interface and software interface designs that are easy to use.  Being a smaller organization, we have fewer layers, a more favorable cost structure and offer greater individual attention.  Yet, we provide the same comprehensive capabilities and usability services of larger consulting firms.  Each of our strengths serves to deliver solid, value-added solutions that establish the clearest path to customer satisfaction.

Strategy

Discovery, Segmenting,
Competitive Analysis

Goal: Provide more control by connecting the right information to the right people.
Approach: Identify all points of integration where technology can increase productivity, efficiency and salability.
Action: Implement specific to needs, processes, policies, systems. 



Research

Perception/Usability Testing, Further Competitive Analysis

Goal: Match how real people interact with products, applications or Websites to their real needs.
Approach: Integrate customized research methodologies and tools with policies, strategies and objectives.
Action: Ensure the highest degree of reality-based usability.



Experience Design

Strategic Recommendations, Technical Blueprint, Information Architecture

Goal: Bring more clarity and understanding to user communications.
Approach: Assess structure, context and presentation to meet user needs and preferences, system specifications and objectives.
Action: Apply to enhance the overall usability experience.



Contact Us to learn more about how our in-depth capabilities and services can help you find your clearest path to customer satisfaction.