About Satori Consulting

“Satori” is the Japanese word for enlightenment.  The term represents the “aha moment” that inspires a deeper understanding and is reflected in the three core tenets that drive our company:

EXAMINE = STRATEGY. Examine intensely via accurate and insightful research
ENLIGHTEN = RESEARCH. Enlighten via careful analysis and findings
EVOLVE = EXPERIENCE DESIGN. Evolve each client’s business strategically towards the most relevant solution

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Each tenet influences the other to create a clear path to customer satisfaction that meets the needs of all stakeholders.  How we deliver on this illustrates Satori’s distinctive advantages.  We offer the benefit of a smaller firm with vast resources and expertise of a much larger firm.  This allows us to develop more highly intuitive applications, processes and products to transform the customer experience.

Our Mission:
To create seamless, intuitive user experiences for customer-centric organizations.
Our Vision:
To continuously utilize the most innovative applications and products that will vastly improve customer satisfaction.
Our Company:
Female-owned professional consulting company located in Atlanta, Georgia. Providing over 15 years of experience in user experiential research, ergonomics, human factors and process development across a variety of industries.
Accreditation:
Professional Research Certification (PRC), Women Business Certification, Women’s Business National Council (WBENC), Minority Business.

 

Contact Us to learn more about Satori Consulting and how we can help you find your clearest path to customer satisfaction.